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CUSTOMER SERVICE

WARRANTY: Prime Fighter products are guaranteed to be free of defects in workmanship and materials, under normal use, for a period of 1 year from date of shipment. Prime Fighter Sports Gear shall not be responsible for any expense other than repair or replacement of defective or missing parts. No other claims will be acceptable. Use of any sports equipment subjects the user to risk of injury; therefore, users of products in this or our online catalog must assume all responsibility for injury. Make sure equipment is in good condition and properly mounted or fastened before use.

RETURNS: We will gladly accept and refund price of unused merchandise (except for special orders or used equipment) for a period of 30 days from date of purchase; however, we do charge a 15% restocking fee. Shipping charges are not refundable. It is the shipper’s responsibility to properly pack any retuned goods to insure safe arrival. All shipping charges are the responsibility of the shipper and must be prepaid.

MAILING LIST: Out of respect for your privacy, we do not sell our mailing list to anyone, this includes e-mail addresses.

CUSTOM ORDERS: We can manufacture custom colors for any Prime Fighter Sports Gear—platforms or rings. We can also have your logo printed on the canvas for boxing or wrestling rings.

HOW TO ORDER

ONLINE: Shop our online catalog 24 hours a day, seven days a week at www.primefighter.com.

BY PHONE: Call our toll free number (1-800-411-3830) anytime between 9:00 a.m. and 5:00 p.m. Central time Monday through Friday. Our knowledgeable staff will be happy to assist you.

BY FAX: 1-800-427-9133 Send credit card info (cc number, expiration date and cvc number) along with your list of items you wish to order. Please provide a telephone number or e-mail address in case we need to contact you. You will receive order confirmation only if an e-mail address is provided.

BY MAIL: Send credit card info (cc number, expiration date and cvc number) along with your list of items you wish to order. Please provide a telephone number or e-mail address in case we need to contact you. You will receive order confirmation only if an e-mail address is provided. ADDRESS:
PRIME ENTERPRISES, INC.
P.O. BOX 568
NOEL, MO.

DELIVERY

International Orders: Most of the items we sell can be shipped anywhere in the world; however, shipping will be higher, call 1-800-411-3830 for shipping quote. Also we do not accept credit cards for overseas shipments, mail check or money draft to:
Prime Enterprises, Inc.
P.O. Box 568
Noel, MO 64854
USA
STANDARD DELIVERY:
We strive to ship all orders within 24 to 48 hours; however if an item is not in stock, we will contact you with an estimated shipping date. All orders are shipped via UPS Ground service except for our rings. If you prefer a different or faster shipping method call us at 1-800-411-3830 for charges. Normal transit times are 3 to 5 working days.

ALASKA AND HAWAII:
Ground service is not available to either of these states. Orders are shipped via UPS Second Day Air or US Priority Mail. Call for charges.

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P.O. Box 568
Noel, MO 64854
Phone: 417-475-3830
shadoh@netins.net
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